At Dryer Vent Cleaner, we pride ourselves on doing the job properly—and doing it honestly. We don’t oversell, we explain what we see, and we help you understand whether your dryer vent actually needs work or not.
We answer the phone, show up when we say we will, and treat you like a customer—not a number. Along with thorough dryer vent cleaning, we focus on education and preventative maintenance to keep your home safe, your dryer efficient, and your clothes drying faster.
Below are reviews from real Dryer Vent Cleaner customers who were happy with our service.
Additional reviews can be found on Google.
(We previously used HomeStars but no longer do due to changes in their business model.)
Leave a Review for Us
Amazing breath of Fresh Air when it comes to Contractors!
If I could give more stars I would. Iain was very professional and personable…reminded me of the quality of service you used to get years ago. He confirmed everything that needed to be done and didn’t rush anything faster than it needed to be done. If you’re looking for your money’s worth this is the company for you.
Lastly, my sincere thanks to Iain for restablishing my faith that good, quality based, hassle free workmanship still exists. To anyone readimg this, you won’t be dissapointed.
Response from Dryer Vent Cleaner
Thanks Lester, it was great meeting you and resolving the issue with the dryer vent and 3d printer!
Professional, knowledgable and does a great job
Iain is too good. He is very professional and knowledgable. I live in a condo townhome on the second floor. The task was not easy but Iain figured out the way to clean the dryer vent and did his job brilliantly. Highly recommended!
Response from Dryer Vent Cleaner
Farhana you are too kind! If a dryer was installed then theres always a way to get access and clean the dryer vent.
Did a great job with our dryer vent on the roof
A few years ago our dryer started taking hours to dry a load of clothes. We thought there was something wrong with the dryer. A quick google search indicated that the more likely problem was lint buildup in the dryer vent and the fire danger that presented. Since our laundry room is upstairs the dryer vents through the attic with a roof vent. To make matters worse, the dryer is in a converted closet with a very small footprint and a four inch lip making it extremely difficult to access the dryer vent inside. We had Iain come in and in no time he got to work. He moved the dryer out himself (no easy feat) and cleaned the inside of the dryer. He replaced the connection between the dryer and the wall vent after cleaning it. Then he went to the roof and scrubbed the vent from the roof through the length of the pipe. Not done, he added a screen to the roof vent. He goes above and beyond. Of course we had him in to do a maintenance cleaning just last week. We will never wait until there is a problem again. The risk of fire is too great. Even Iain was impressed with how well his handiwork of five years ago has performed over that time. Thank you for your great service!
Response from Dryer Vent Cleaner
Hi Joe,
Thanks for your repeat business, these replacement dryer vents have been a saviour for those with dryers venting to the roof! The old builder/roofer installed vents cause so many issues, where as these do not. Take care
If you have any dryer venting issue, you must contact Dryer vent cleaner!
If you have any dryer venting issue, you must contact Iain!
We were having issues with our dryer, not drying clothes at all, in addition to moisture build up and causing a leak.
After calling late Friday, he was at our home the next day.
From the moment he arrived, he eased our worries.
And I knew he would fix our problem.
Before he began he checked the dryer air flow, and with his skill and experience, he was able to determine what he needed to do to repair the issue.
Iain worked very hard to clear the vent and make repairs that needed to be done to ensure the vent wouldn’t build up again.
Iain is extremely honest and professional. We would recommend his services to anyone. Thank you Iain.
Response from Dryer Vent Cleaner
Thanks Lindsay for taking time to leave us a review. Glad I was able to help solve your issues with the dryer vent.
Thorough job at a very reasonable price
Great experience with a job well done. The first thing Iain did when he walked in was offered to help my husband move something he was moving. I thought it was a good sign and very considerate.
He did a very thorough job at a very reasonable price.
I would highly recommend his service.
Response from Dryer Vent Cleaner
Thanks Margie, glad you were happy with the dryer vent cleaning service we provide. I hate to see people struggle hence offered your husband a hand!
Dryer vent repair
Iain had just repaired my window cranks and informed me of the other services he provides. I asked him to have a look at my dryer vent as it was just a flexible pipe that was not connected. We made an appointment for the next day at 9am. Iain showed up promptly at 9 and replaced the old pipe with the proper parts. It took him less that an hour and looked amazing. I am truly impressed with the way he works and he does not charge a ridiculous price. Will definitely use him if needed in the future. I will recommend him to all my friends.
Thanks Iain
Response from Dryer Vent Cleaner
Glad I was able to replace your old flex dryer vent hose with solid duct work. Thank you for leaving a review
Amazing Service fixed our dryer vent issues
After suspecting a problem with the dryer vent for months, I finally got around to calling the Dryer Vent Cleaner. I called to book an appointment and was blown away that due to a cancellation Iain was able to come within the hour. Not only did he clean a ton of debris out of our vent, he also repaired a broken connection and corrected the connection from the dryer to the wall. Great service at a great price. I would recommend Dryer Vent Cleaner to anyone!
Response from Dryer Vent Cleaner
Thank you, Lauren, for your review and for your business … glad I was able to sort out your dryer vent issues
I cannot say enough about this company
Iain is AMAZING!!! He worked so hard and did an excellent job. He had to figure out a way to get at the vent of a stacked unit and had to make a small (inconspicuous) hole to do the job. He did it without complaint (like many other companies these days seem to) and even handed me a $20 bill that he found in the dryer. If that doesn’t say TRUSTWORTHY, I don’t know what does!!! I can’t say enough about this company and who they are as people; you won’t find better! I truly wish them well in their business!!!
Response from Dryer Vent Cleaner
Thanks, Julie, I appreciate your kind review of our dryer duct cleaning service, honesty is always the only way to be.
Great, great service is an understatement
Had difficulty with our dryer vent, dryer was giving us a pressure warning. Called Dryer Vent Cleaner in the morning and an appointment was scheduled for later that day. That in itself is impressive. Ian showed up and quickly assessed the situation…………our vent cap flap was stuck in the open position and over time a squirrel or squirrel family made this warm place it’s home. The venting tube was totally jammed with earth and debris. Ian worked at it non stop and cleared the problem, now our dryer is back to normal operation.
Thx very much Ian and I hope you weren’t too late meeting up with your buddies at Beertown.
Great, great service is an understatement
Denis Fortier
Response from Dryer Vent Cleaner
Thanks Denis, this dryer vent is up there as one of the craziest dryer vents I have had, in fact the only dryer vent ever that was packed full with soil and lint.
Made it in time for Beertown too 😉
Excellent service!
I emailed Iain and Jo via the website on a Sunday evening and they got back to me Monday morning at 9am. Iain came out that afternoon and had my vent expertly repaired in about an hour. I asked about cleaning the inside of the dryer, and he showed me all the spots that would be full of lint if the dryer were dirty. He could have cleaned my clean dryer and charged me extra, but he was instead both honest and informative. He was also very pleasant, and very professional! Highly recommend!
Response from Dryer Vent Cleaner
Thank you Kim for taking time to leave a review. I am glad you were happy with the dryer vent replacement and hope it serves you well.
Enjoy the UK
Regards
Iain
Outstanding Service
We had amazing service. Iain’s diagnosis of our dryer system and profession Installation of a new system has our dryer working at 100 percent
Our washer and dryer are located on the main floor… the cleanness was appropriate
We highly recommend Dryer Vent Cleaner… best regards Bob Bailey😊
Response from Dryer Vent Cleaner
Thanks Bob, glad to have re-routed your dryer vent to the roof, and that you are both happy with the results.
Regards
Iain
Great experience!!!
Extremely happy with the service! I had my dryer repaired and the repair person suggested that I had the vent cleaned.
I called the company and they were able to schedule me for the following week. Iain was very nice and extremely professional, taking time to answer every question I had..He did a great job cleaning my dryer vent and before and after air flow comparisons were great. I highly recommend this company!
Response from Dryer Vent Cleaner
Thank’s Natalia for leaving a review, I am glad that cleaning out your dryer vent did the trick. Our airflow test device shows the customer exactly what is going on, not just me saying it is clean
Great Service
Hello Iain
I just wanted to take a minute to express my appreciate for the “Great Service” you provided when resolving my problem with my dryer. You not only solved the issue but provided me with information that I believe every home owner with a dryer should know.
I just finished doing my laundering in less time than in past. I now realize that the long length of time to dry was caused by poor venting. I look forward to lower hydro bills.
I will be sure to refer you to my friends and family.
Kind regards
Linda
Excellent Service!
What a pleasant surprise to find such a polite, skilled and helpful technician like Iain. He did a thorough job of examining my dryer, vents and replacement of venting material to make it to code. While here, he even helped me with some weatherstripping issues.
Response from Dryer Vent Cleaner
Thank you Pat I am glad I was able to help with your dryer vent and vent cap replacement … and the weather stripping
Wonderful Service, Great Pricing
I had to buy a new dryer and was told when it arrived that it could not be hooked up to the plastic vent that was installed. I called the office and Iain came that same day to assess what would have to be done and to give me a quote. He had to take drywall out and insert new vents in a very tight spot. He did an excellent job – even put the drywall back. Everything was perfect and he probably saved me from having a dryer fire. Additionally he charged me a reasonable price considering the work that he had to do. Fantastic!
Response from Dryer Vent Cleaner
Thank you Julia for taking time to review our dryer vent installation service
Fixed the dryer venting problems we were having
We just moved into a new home and found that the dryer wasn’t working properly, and suspected that it might be due to the dryer vent being clogged. We called Iain and he came to have a look the very next day. Not only did he clean the vent, he found and corrected some serious problems with the routing of the vent. He fixed everything, provided us with photos to show us what the situation was in the attic and how it looked once it was repaired. He even took apart our dryer to clean the lint that had accumulated in there after running for such a long time without a properly working vent. His service was fantastic and we will definitely be calling him again for routine maintenance every few years.
The range hood vent to nowhere
When installing a new range hood, my husband and I looked at the venting in the attic to discover it was a disaster and actually did not vent outside. We had to have the location of the vent moved, so we called Iain to check it out. He moved the vent, fixed it so it vented outside and insulated it all, then installed our new range hood. I was very happy to leave the work with a professional, and Iain did a great job.
Response from Dryer Vent Cleaner
Kathy, thank you for leaving a review for our installation of your range hood … I am glad you were happy with the installation
Great job today Iain
Unbelievable how much lint got past my dryer lint trap. Thank you for taking the time to be so thorough, and answering all my questions. I know who to call now when it needs to be done again. Many thanks Iain.
Response from Dryer Vent Cleaner
Thank you for leaving this review
New dryer vent installation
Owner operator Ian Stubley quoted over the phone price for new vent dryer installation. Detailed instructions given for installing a new vent on bungalow semi attached home and the address.
He arrived promptly on a very warm day. He concluded after seeing the job it was too hot to go in the attic. “ Frankly I don’t want to do the job, too hot, too difficult” It was agreed he would come the following Saturday when the temperature lowered. Saturday it rains appointment cancelled same day. Rescheduled 9 days later. Sure enough text message in the middle of night Ian not coming because it is supposed to rain. Call to reschedule in the morning only to get a message from his wife he doesn’t want to to the job! Other vent company came as promised completed job. No Excuses!
Response from Dryer Vent Cleaner
Thank you for leaving a review but let’s get this right. I did agree a price over the phone and agree to come do the job. However when I got there on a really hot day in July.
Upon going into the attic (which was the smallest and most confined space I have ever been in) I proceeded to crawl on my chest on the divider beams in the attic, I then dropped my flashlight and panicked due to it being 120 degrees, confined and full of insulation. I came out to you and your husband and said I could not do the job due to the intense heat. You then looked horrified, proceeded to make me feel bad because you had driven 3 hours from Kingston to do this for your daughter. After talking for a while I said I did not want to do the job, however, you chose not to accept this and pressured me to commit to another day.
The next appointment got canceled because it was forecast rain and involved also going on the roof. The next appointment also got canceled due to rain forecast, (I did not want you driving 3 hours from Kingston again) then you called/texted telling me the weather was forecast fine on Wednesday and it had to be done this day.
Unfortunately the day you told me I had to do it clashed with other customers and I could not make an appointment that day so said best to find another company.
As the owner I am able to decide not to do a job if for safety reasons I do not feel comfortable but I do not like being told I need to do the job.
I am glad you found another company that was not busy to do the job.
Dryer dry's so much quicker now the vent is clean
Not sure about your dryer vent? Couldn’t ask for a more thorough service!
Response from Dryer Vent Cleaner
Thanks for leaving a review, so often its easy to forget about service you receive when happy. We’re glad your drying time has improved
Dryer Vent Cleaner - Absolutely the "BEST"
The Dryer Vent Cleaner in Burlington: Their Dryer service is beyond any regular service! Ian is a master craftsman and an amazing “solution oriented” professional. He is honest, determined to get it right, not only he was able to identify the problem but also the hidden cause for the Dryer vent! Thanks to his attention to detail and solution oriented approach, my Dryer heating run cycles will drop and optimize the Dryer longevity. If you are looking for someone who can help with any Dryer problems and thorough vent cleaning and testing – Ian at Dryer Vent Cleaning is the Man!
Originally left on Homestars we dont use as there business model changed.
https://www.homestars.com/profile/2798392-dryer-vent-cleaner-window-repair-man/reviews
Response from Dryer Vent Cleaner
Thank you for your kind words and for this review of our dryer vent cleaning service.
Thank Iain
Iain came on time and after locating my dryer vent that was on my roof he went up and cleaned it and than checked my Dryer after cleaning. his job was done in a
reasonable time frame and efficient way.
Definitely recommend hime for such a job
Dryer vent cleaning
I had Iain in to clean my dryer vent. Very knowledgeable and competent. Had it done in no time and passed on a lot of useful information. While he was there he also repaired our sliding screen door. Would definitely recommend
Great family business and service
Iain was wonderftul and through in helping us with our dryer vent that had not been cleaned in ten years and actually caused our heater and one thermostat to blow in our dryer. After Windmaill applicances fixed our dryer they recommended we call Iain and we are very glad we did. Awesome service and care for a job well done. We highly recommend him.
Response from Dryer Vent Cleaner
Thank you so much for your review, we appreciate it. Glad we were able to sort out your dryer vent issues
Dryer vent
Installation of a new dryer vent was done professionally. The workmanship was excellent and the result was better than I could hope for. Highly recommended. Thanks Iain for doing a great job.
Response from Dryer Vent Cleaner
Thanks Bill for the review and your business, we appreciate it. Glad you are happy with the dryer vent install.

Telephone No.9059660838