At Dryer Vent Cleaner we pride ourselves in doing the best job possible and helping to educate our customers about the benefits and needs for getting a dryer vent cleaned, preventative maintenance and keeping things safe and efficient.
Read a few reviews we have received from happy Dryer Vent Cleaner clients more testimonials can be found on HomeStars
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Fixed the dryer venting problems we were having
We just moved into a new home and found that the dryer wasn’t working properly, and suspected that it might be due to the dryer vent being clogged. We called Iain and he came to have a look the very next day. Not only did he clean the vent, he found and corrected some serious problems with the routing of the vent. He fixed everything, provided us with photos to show us what the situation was in the attic and how it looked once it was repaired. He even took apart our dryer to clean the lint that had accumulated in there after running for such a long time without a properly working vent. His service was fantastic and we will definitely be calling him again for routine maintenance every few years.
The range hood vent to nowhere
When installing a new range hood, my husband and I looked at the venting in the attic to discover it was a disaster and actually did not vent outside. We had to have the location of the vent moved, so we called Iain to check it out. He moved the vent, fixed it so it vented outside and insulated it all, then installed our new range hood. I was very happy to leave the work with a professional, and Iain did a great job.
Response from Dryer Vent Cleaner
Kathy, thank you for leaving a review for our installation of your range hood … I am glad you were happy with the installation
Great job today Iain
Unbelievable how much lint got past my dryer lint trap. Thank you for taking the time to be so thorough, and answering all my questions. I know who to call now when it needs to be done again. Many thanks Iain.
Response from Dryer Vent Cleaner
Thank you for leaving this review
New dryer vent installation
Owner operator Ian Stubley quoted over the phone price for new vent dryer installation. Detailed instructions given for installing a new vent on bungalow semi attached home and the address.
He arrived promptly on a very warm day. He concluded after seeing the job it was too hot to go in the attic. “ Frankly I don’t want to do the job, too hot, too difficult” It was agreed he would come the following Saturday when the temperature lowered. Saturday it rains appointment cancelled same day. Rescheduled 9 days later. Sure enough text message in the middle of night Ian not coming because it is supposed to rain. Call to reschedule in the morning only to get a message from his wife he doesn’t want to to the job! Other vent company came as promised completed job. No Excuses!
Response from Dryer Vent Cleaner
Thank you for leaving a review but let’s get this right. I did agree a price over the phone and agree to come do the job. However when I got there on a really hot day in July.
Upon going into the attic (which was the smallest and most confined space I have ever been in) I proceeded to crawl on my chest on the divider beams in the attic, I then dropped my flashlight and panicked due to it being 120 degrees, confined and full of insulation. I came out to you and your husband and said I could not do the job due to the intense heat. You then looked horrified, proceeded to make me feel bad because you had driven 3 hours from Kingston to do this for your daughter. After talking for a while I said I did not want to do the job, however, you chose not to accept this and pressured me to commit to another day.
The next appointment got canceled because it was forecast rain and involved also going on the roof. The next appointment also got canceled due to rain forecast, (I did not want you driving 3 hours from Kingston again) then you called/texted telling me the weather was forecast fine on Wednesday and it had to be done this day.
Unfortunately the day you told me I had to do it clashed with other customers and I could not make an appointment that day so said best to find another company.
As the owner I am able to decide not to do a job if for safety reasons I do not feel comfortable but I do not like being told I need to do the job.
I am glad you found another company that was not busy to do the job.
Dryer dry's so much quicker now the vent is clean
Not sure about your dryer vent? Couldn’t ask for a more thorough service!
Response from Dryer Vent Cleaner
Thanks for leaving a review, so often its easy to forget about service you receive when happy. We’re glad your drying time has improved
Telephone No.905-966-0838